Frequently Asked Questions
Everything you need to know about bringing Calhi Studios into your home.
What is the standard shipping timeframe for furniture and decor?
Most decor items ship within 3-5 business days. For larger furniture pieces, please allow 2-3 weeks for specialized freight delivery to ensure your items arrive in perfect condition.
Do you offer international shipping?
Currently, Calhi Studios ships exclusively within the continental United States and Canada. We are working on expanding our logistics to support international orders in the near future.
What is your return policy for home goods?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled. Please note that custom-made upholstery and final sale items are non-returnable.
Are your materials sustainably sourced?
Yes, we prioritize eco-friendly craftsmanship. Our wood products are FSC-certified, and we utilize recycled textiles and non-toxic finishes whenever possible to ensure a healthy home environment.
How can I track my order status?
Once your order departs our warehouse, you will receive a confirmation email containing a tracking number and a link to our carrier's real-time monitoring portal.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Affirm for larger furniture purchases.